£175 + 20% VAT

Introduction to Employer Engagement phone skills

Do you use the telephone to raise awareness about your customer base, service or organization to people you have never spoken to before?

Do you want to get over the fear of picking up the phone and overcome anxiety around rejection?

 Do you work in the Welfare to Work, Work Based Learning or Social Care Sector promoting employability and skills initiatives?

If yes, this course is for you.


You'll work through 7 modules:

 Preparing for SUCCESS

 Getting past gatekeepers – including responding word to word to the 14 common questions asked by gatekeepers [this is currently available as a standalone bitesize course for £97 + VAT]

 Mastering your introduction

 Engaging employers with dialogue that gets them talking!

 Presenting your offer

 How to comfortably handle objections (plus recover from them!)

 Closing the call and gaining commitment

 Effective follow up calls


You also get:

✔  Audio Examples

✔  Relevant tasks relevant to the module

✔  Printable handouts


What will you gain?

 Feel confident enough to proactively make phone calls

 Have a robust structure to help you approach calls correctly

 Confidently be able to introduce yourself to key decision makers

 Be able to ask the right kind of questions – and know why you’re asking them!

 Easily be able to handle and overcome objections

 Be a whizz at a follow-up calls

 Motivate yourself when things don’t go to plan

 Demonstrate what GOOD looks like consistently

On completion of this course, following an end of course quiz you will receive a certificate of completion.


Join this course now.

You can gain access to this course by completing your email address and making a payment.

  • You will then be asked to set up an account. Please keep your details to enable you to get access to your materials easily.
  • Your first Module will be released on 3rd April 2023. 
  • You can join this course at anytime on or after 3rd April

The sooner you start, the sooner you'll learn how to convert more employers into clients.

Group purchases: You can gain access to this course for a number of staff. You'll then be issued with licenses and an invoice will be sent to your organization to pay. Access is not granted until payment is received

Discounts apply to group purchases.
Email: [email protected] for rates.